The Company within the Region

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The reputation of SEA and the quality of its relations with “company within the region” stakeholders can be seen in a survey carried out by SWG, the leading market research institute, in 2013.

From a panel of 111 internal and external stakeholders, 20 socio-economic actors and institutions within the region were interviewed. 

Quality of the relationship

67% of the socio-economic actors and institutions interviewed stated on average to having contact with SEA on 5 occasions during the year.

77% considered the relationship useful or constructive.

SEA management evaluation (scale 1-5)

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Source: SWG, Survey of SEA Group stakeholders 2013

The opinions expressed in relation to the management of SEA were positive overall and in a number of cases exceeded the average evaluation levels of other company stakeholders.

The socio-economic actors confirmed the strong opinion concerning the positive effects produced by the airports on employment.

The role of SEA as a catalyst for growth and development in support of local enterprises was also considered strongly.

The transparency of information provided by SEA and the accessibility of the airports improved on previous data, while the connectivity level of the airports with major international destinations and the availability for dialogue received lower ratings.

Relations with SEA evaluation (scale 1-5)

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Source: SWG, Survey of SEA Group stakeholders 2013

 

Evaluation of the distinguishing features of SEA

Evaluation of the distinguishing features of SEA (scale 1-5)

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Source: SWG, Survey of SEA Group stakeholders 2013

The socio-economic stakeholders considered the capacity for growth and development of the region and the quality of its personnel as the principal distinguishing features of SEA. The leadership of the company in its sector, its capacity to react to difficult situations and the respectful treatment of its stakeholders were also clearly recognised.

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